Reference

surat168 Privacy Policy, Clearly Explained

Your account details, wallet records and device choices are covered in one readable Privacy Policy from surat168.

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CONTACT PATHS

Three Ways To Reach Privacy Support

A clear contact path helps you act on the Privacy Policy without searching through unrelated pages.

Account support path When you can sign in, open the support area linked to your account settings and select a privacy request. We use the account contact detail already on file to confirm that the request comes from you before discussing stored data.
Privacy contact route If login access is stalled, use the privacy contact route shown on our site and state that your message concerns the Privacy Policy. Add your registered phone or email, but never send a password, wallet PIN or complete payment credential.
Payment reference check For a wallet-related request, include the date, payment rail and reference fragment rather than a full wallet balance or secret code. This lets us locate a DANA, OVO, GoPay or QRIS record while reducing the personal data in your message.
SIX DATA CONTROLS

Six Controls Behind Your Data Choices

Privacy work is handled through practical account controls rather than broad promises. We separate sign-in security events from payment references, limit staff access to the data needed for a support task, and…

Data collection

We collect the account details needed to create and protect your profile, such as your phone number, login events and verification outcome. Technical records can include browser type, device path and session time so we can investigate suspicious access.

Cookie controls

Cookies can keep your sign-in session active, remember a selected setting and help identify repeated security failures. You can manage browser cookie settings, although removing essential cookies may end the current session or require another account check.

Account security

We use phone verification before account access and may compare a new device or unusual sign-in with prior security events. Never share your password or verification code; if a login looks unfamiliar, contact support from the account path.

Retention timing

We keep profile, security and wallet-reference records only while they support account operation, dispute handling or a legal requirement. After that period, records are removed or anonymised through our retention process rather than kept for unrelated use.

Request changes

You can ask us to correct an inaccurate phone number, contact detail or account record through the privacy contact route. Describe the field that needs changing and provide enough account context for us to verify the request without receiving your secret credentials.

Access and deletion

You may ask what personal data is linked to your account or request deletion of eligible records. Some transaction or security records may need to remain for a stated operational or legal reason, and access depends on local law.

Privacy Policy Questions For Your Account

These answers focus on the searches we hear before an account is opened or a wallet status is checked. The Privacy Policy applies to the account path, device sessions and payment references used on surat168. If your request involves another person, a closed profile or a record required by local rules, our privacy contact team may need additional verification before responding.

The surat168 Privacy Policy covers account details, phone verification, sign-in events, device and cookie data, support messages, and payment references connected with DANA, OVO, GoPay or QRIS. It also explains retention, security controls and the process for requesting access or corrections.

We collect the details needed for your account path, including your phone number, login credentials in protected form, verification result and account activity. Your browser or phone may also provide device type, session time and security events used to protect account access.

Yes. The Privacy Policy covers transaction references connected to DANA, OVO, GoPay and QRIS, including the selected rail, status and time needed to match a wallet event. We do not use a payment reference as permission to access your wallet balance.

Use the privacy contact route shown on our site and identify the email or phone linked to your surat168 account. State that you want a data access request. We verify ownership first, then explain what can be supplied where local law permits.

Yes. Send a correction request through the account support area or privacy contact route, naming the field that is inaccurate. We may ask for phone verification or another account check before updating the record, especially when the change affects sign-in or wallet matching.

Retention depends on the type of record and its purpose. Account, security and wallet-reference data stays available while needed for operation, dispute handling or legal duties. When the relevant period ends, we remove or anonymise the record under our retention process.

You can request deletion of eligible personal data through the privacy contact route. Some records may remain when needed for account security, payment reconciliation, dispute handling or legal duties. We explain the reason for any retained record, and access depends on local law.

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